Deskpilot Support

DeskPilot — Help Desk & Support Ticket System adalah sistem tiket support self-hosted dengan split inbox UI, form submit publik, balasan agent, tracking status & prioritas, serta dashboard SLA (avg response time). Demo live: https://kedaicode. com/demo/deskpilot-support/ Login admin demo: demo / Demo@2026 Untuk siapa? SaaS & startup — help desk sendiri tanpa Zendesk/Freshdesk ISP & hosting — tiket support pelanggan dengan referensi unik Internal IT — ticketing departemen dengan inbox agent Developer — source code PHP native siap deploy & kustomisasi Fitur Utama Inbox Split Hero — daftar tiket kiri, detail preview kanan (layout unik) Public Submit Form — pelanggan buat tiket via submit. php Ticket Replies — thread balasan customer & agent Status Workflow — open → in_progress → resolved → closed Dashboard SLA — Open Tickets, Resolved, Avg Response Time UI Teal/Navy — font Inter, tema help desk profesional Teknologi PHP 7.4+ native — tanpa framework SQLite — migrasi otomatis, siap hosting murah Chart. js — statistik tiket harian Screenshot